Book an Appointment
Patients are encouraged to schedule appointments in advance to reduce waiting time and ensure efficient service delivery.
How to Book:
- Call the hospital contact +250735300547
- Visit the hospital reception desk during working hours.
Emergency Contacts
In case of an emergency, patients are advised to seek immediate medical attention at the nearest emergency unit or contact Kinihira PH emergency services. Please provide accurate personal and medical information upon arrival, including any known medical conditions, current medications, and emergency contacts, to ensure prompt and effective care.
For urgent assistance, patients and caregivers should use the designated emergency contact numbers and follow instructions provided by medical staff. Timely communication and cooperation are essential to delivering safe and efficient emergency care.
Contact:
+250798682754
Patient Transfer or Referral
KPH Outpatients’ Department runs surgical, Internal medicine, specialties clinics and Children’s specialties, this excludes nurse, technician and Allied Health Professional clinics.
The Department holds consultations of adult patients and children every year. Clinics are scheduled to run from 8.00am to 5pm, Monday to Friday weekly, with morning & afternoon sessions.
The Hospital only accepts HC referrals, by hand to our Out Patients Department.
Accessing our outpatient department
To obtain an appointment within the KPH Outpatient Service, a patient must first have a transfer from one of the following hospital catchment area health centers.
If transfer is urgent priority:
The Health center send the Patient our emergency department or call for ambulance support.
If patient have repeatable follow up visit:
Patient use the first brought transfer for every visit an this transfer valid for one year where patient is supposed to return to the nearest health center for other transfer request.
Billing & Insurance
The hospital accepts recognized health insurance schemes and approved payment methods.
Accepted Insurance:
- Community-Based Health Insurance (Mutuelle de Santé)
- RSSB
- Other approved insurers
Patients are advised to verify coverage details before receiving services. when patient found that they are not eligible with their insurance usage, should automatically pay the total billed amount as uninsured /private.
Patient Rights & Responsibilities
Kinihira Provincial Hospital (KPH) respects and protects patient rights while ensuring quality care.
Patient Rights:
- Uburenganzira bwo kuvurwa/right to health care
- uburenganzira bwo kugirirwa ibanga right to privacy & confidentiality for all medical records
- Uburenganzira bwo guhabwa amakuru/ rights to information.
- Uburenganzira bwo guhitamo/ right to choose patients have rights to choose
- Uburenganzira bwo kubahirizwa right to dignity and respect regardless of nationality, color, age, religion, origin, gender, and disability.
- Uburenganzira bwo kunenga right to complain
- Uburenganzira bw’ ubwirinzi n’ umutekano/right to safety and security during hospital stay.
- Uburenganzira bwo kugabanyirizwa ububabare/ right to pain management
- Uburenganzira bwo kwanga ubuvuzi right to refuse treatment by filling “informed refusal” Form.
- Uburenganzira bwo gukorerwa ubuvugizi rights to get advocacy patients have right to get advocacy whenever needed.
Patients responsibilities
- Ufite inshingano yo kwita kubuzima bwawe ubwawe/You are responsible for your life yourself
- Ufite inshingano yo kugana no gukoresha neza urwego rw’ubuvuzi/You are responsible to approach health facilities and use its property efficiently
- Ufite inshingano yo kubahiriza abatanga serivisi z’ubuzima n’ubw’abandi barwayi/You are responsible to respect health care providers and other patients
- Ufite inshingano yo guha abatanga serivisi z’ubuzma amakuru nyakuri yerekeye ubuzima bwawe/You are responsible to provide your detailed personal information regarding your life.
- Ufite inshingano yo gukurikiza amabwiriza yose uhabwa na muganga no gufata neza imiti wandikiwe./You are responsible to follow drugs prescription given by health care providers
- Ufite inshingano yo kugaragaza ko ufite ubushobozi bwo kwishyura serivisi zose uhawe. /You are responsible to pay health care services offered to you
Canteen & Facilities
Canteen (Tea, juice, snacks etc..)
There is an accessible restaurant located inside Kinihira Provincial Hospital which offers a varied beverage and snacks.
Canteen opening Times: It works all days and nights from 6:00 am to 22:00 pm).
Our Insurance Partners
Book an Appointment
Patients are encouraged to schedule appointments in advance to reduce waiting time and ensure efficient service delivery.
How to Book:
- Email: kinihira.hospital@moh.gov.rw
- Call the hospital contact +250785236965
- Visit the hospital reception desk during working hours.
Please include your full name, contact details, and reason for consultation when requesting an appointment.